In subscribing to our services or filling in a contact form on our website (www.radixdlt.com) or other sites owned by Radix DLT, you agree and accept that we may gather, process, store and/or use the personal data submitted in accordance with the rules set forth below. By giving your consent to us, you also retain the right to have your personal data rectified, to be forgotten and/or to be erased.
Personal Data Collected
1) Identity and contact details of the data processor
Personal data is collected on our website by Radix DLT Ltd, incorporated under the Companies Act 2006 as a private company with its registered office being in England and Wales.
2) Data collected on the site
When you subscribe to our services, the following data is collected and managed: email, first name, last name, country, IP address(es), and other non-personally identifiable data, browsing data where you authorise it, complaints, incidents, information on subscriptions and messages on our site. Some data is collected automatically by reason of your activity on the site (see paragraph on cookies below).
3) Purposes of processing and legal basis
4) Newsletter and marketing emails
For those of you that have expressly opted in to receive our newsletter, you are easily able to unsubscribe by following the “unsubscribe” links included in every email.
5) Email statistics
Without systematically doing so, we may analyse and track the various rates (for example: click, open, bounce rates) and the number of emails sent which you open to assess performance rates on your emailing campaigns.
6) Third party disclosures
Personal data relating to you collected on our website are destined for Radix’s own use and may be forwarded to our partner companies so that we may obtain assistance and support in the context of carrying out our services. Radix DLT ensures that it has in place clear data protection requirements for all of its third party providers.Radix DLT does not sell or rent your personal data to third parties for marketing purposes whatsoever. In addition, Radix DLT does not disclose your personal data to third parties.
7) Your data protection rights
In accordance with the European General Data Protection Regulation 2016/679 (GDPR) you have a right of access, correction and removal of your personal data which you may exercise by sending us a support ticket at firstname.lastname@example.org .Your requests will be processed within 30 days. We may require that your request be accompanied by a photocopy of proof of identity or authority.
DATA RETENTION PERIODS
Radix DLT collects your personal data for the requirements of carrying out how and when you use our services and we retain this data in active databases, log files or other types of files so long as you use our services.Radix DLT only stores your data for the time needed to provide to you our services. You are able to access your personal data for as long as you hold an active email subscription with us and for a period that varies depending on the type of data concerned.
LOCATION OF DATA STORAGE AND TRANSFERS
Radix DLT will inform you immediately, to the extent we are legally authorised to do so, in case of any application or order originating from an administrative or judicial authority relating to your personal data.
Within the framework of its services, Radix DLT attributes the very highest importance to the security and integrity of its customers’ personal data. Thus and in accordance with the GDPR, Radix DLT undertakes to take all pertinent precautions in order to preserve the security of the data and, in particular, to protect them against any accidental or unlawful destruction, accidental loss, corruption, unauthorised circulation or access, as well as against any other form of unlawful processing or disclosure to unauthorised persons.To this end, Radix DLT implements industry standard security measures to protect personal data from unauthorised disclosure. In using industry recommended methods of encoding, Radix DLT takes the measures necessary to protect information connected with payments and credit cards.Moreover, in order to avoid in particular all unauthorised access, to guarantee accuracy and the proper use of the data, Radix DLT has put the appropriate electronic, physical and managerial procedures in place with a view to safeguarding and preserving the data gathered through its services.